AutoStore Cuts Delivery Time by 50% for ColliCare Logistics

Source: StrongPoint

ColliCare Logistics is a leading third-party logistics provider offering comprehensive services including sea freight, road transport, air freight, rail freight, third-party logistics, distribution, e-commerce home delivery, and warehousing. Founded in 2007, the company has grown rapidly, expanding its operations across Scandinavia, Europe, and Asia with offices in 13 countries.

Faced with the challenge of improving their e-commerce operations for IKEA in Norway, ColliCare turned to AutoStore, empowered by StrongPoint, for an advanced automation solution. They needed to reduce delivery times and improve order accuracy to meet IKEA’s high standards. Although the need for automation was driven by their contract with IKEA, the vision is to expand enhanced services to other customers too.

The AutoStore system implemented in their Norway operations offers scalability alongside the speed and precision required to process high volumes efficiently. ColliCare is now positioned to meet current demands and future growth in the competitive e-commerce logistics market.

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The Challenge: Raise the Bar on Speed and Precision

ColliCare Logistics, contracted by IKEA to handle e-commerce logistics in Norway, faced a twofold challenge. First, they needed to meet IKEA's stringent standards for hyper-efficiency and zero picking errors — in other words, they needed 100% order accuracy and rapid delivery. Second, the company wanted to improve their competitiveness and reputation as a key player in the e-commerce logistics market, ready to serve other customers with similar efficiency.

Satisfying IKEA's immediate expectations and creating flexibility for future growth meant implementing a system capable of maintaining perfect accuracy while significantly boosting efficiency. For ColliCare, the answer was AutoStore’s adaptable, high-performance system.

The Solution: AutoStore Warehouse Automation

ColliCare hinged their success on AutoStore for its proven speed, accuracy, and scalability, and its smooth integration with existing technology.

The AutoStore system prioritizes speed, accuracy, performance, and scalability. It’s a goods-to-person design that eliminates manual item searches, improving order fulfillment, efficiency, and precision. Key features include:

• 36 Robots and 25,000 Bins, which efficiently handle IKEA's high-volume e-commerce orders.
• A modular Grid design that allows expansion up to 40,000 Bins, without operational disruption.
• Smooth integration with ColliCare's existing technology.

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Key Benefits: Speed, Accuracy, Scalability

AutoStore has significantly improved ColliCare's operational performance, meeting their needs for speed, precision, and scalability. Key benefits include:

• Delivery time cut by 50%: IKEA's average delivery time decreased from 3–7 days to just 2 days for 80% of customers, streamlining operations from order intake to final dispatch.
• High-speed fulfillment: The system's 36 Robots ensure efficient picking, handling thousands of orders quickly and accurately.
• Scalability: There are 25,000 Bins currently installed, and the modular design allows expansion up to 40,000 Bins, without disruptions to operations.
• Zero picking errors: AutoStore’s goods-to-person system minimizes human error, offering 100% fulfillment accuracy for IKEA’s demanding customer base.
• Seamless technology integration: The system's compatibility with ColliCare's existing technology facilitated a smooth transition and overall optimized operational efficiency.

ColliCare now provides superior service for IKEA and has established a foundation for expanding their e-commerce capabilities as needed.

Another Successful Collaboration

The collaboration between ColliCare and AutoStore has yielded impressive results. As it’s done for many clients, AutoStore has dramatically cut delivery times with precision and reliability for ColliCare’s IKEA customers. AutoStore's proven reliability is demonstrated by its ability to handle large volumes of e-commerce orders while maintaining exceptional accuracy.

ColliCare has not only met IKEA's exacting standards but has also positioned itself for future growth with the disruption-free scalability built into the AutoStore system design.

Project Specifications

• Installation type: Brownfield (existing site)
• Robots: 36 AutoStore Robots
• Bins: 25,000 Bins (with expansion option for 40,000)
• Integration Partner: StrongPoint