Solution FAQs
Learn about AutoStore functionality, benefits, & implementation.
What is AutoStore and automated storage and retrieval (AS/RS)
Introduction | Understanding AutoStore solutions and automated storage and retrieval systems (AS/RS).
Solution Design, Layout, & Configuration
Customizing your AutoStore | Flexible options for configuration, layout and space optimization
System Efficiency, Speed & Throughput Capacity
Capabilities | Picking & sequencing, dynamic SKU distribution, and peak demand operations.
Storage & Inventory Management
Capabilities | Dynamic storage & inventory handling
E-commerce & Omnichannel Fulfillment
Capabilties | Optimizing fulfilllment for e-commerce retail, B2B & in-store
Integrations, Third-party Technology & Equipment
Capabilities | Integrating & combining with third-party software and hardware solutions or equipment.
Installation & Site Requirements
Installation | Installing and extending your AutoStore and site requirements.
Daily Management & Performance
Operations | Support & maintenance, system uptime, & 24/7 operations
Inventory Security & Safe Handling
Shrinkage | Theft & loss prevention
Health & Safety
Operations | Dire prevention, user safety & well-being
What is an automated storage and retrieval system (AS/RS)?
AS/RS is a technology solution that automates the storage and retrieval of goods in a warehouse. They can significantly reduce the levels of manual handling and manual labor required, resulting in more efficient, cost-effective operations, and increased throughput speed. They also utilize warehouse space more efficiently, as they have higher storage density than manual storage. This means you are able to store the same volume of SKUs in a smaller physical footprint.
There are many types of AS/RS designed for different types of inventory and fulfillment needs, such as mini-load, carousel, or cube storage. But they usually share the same three common elements:
Digital Controls
- For managing and operating the system’s functions.
- Some modern AS/RS can leverage advanced software operating systems to maximize performance and communicate with your WMS and other internal business systems.
Automated storage
- Before the innovation of Cube storage, AS/RS storage traditionally comprised aisles of some sort of shelving or racking system combined with mechanical equipment, such as lifts or rotating shelving.
- Cube storage is a next-generation AS/RS that uses a tightly-packed grid formation instead of shelving.
- This eliminates the need for aisles to deliver unrivalled density and dynamic storage capabilities.
Robotics for automated goods retrieval.
- Some type of autonomous mobile robots (AMRs) or similar technology.
- Automates the movement of inventory between storage and workers at picking stations.
What is AutoStore AS/RS?
AutoStore is a type of automated storage and retrieval systems (AS/RS), and sometimes referred to as 'cube storage', a new-type of AS/RS pioneered by AutoStore'. AutoStore is designed to optimize and maximize the efficiency of your order fulfillment by replacing almost all the manual labor of retrieving items from storage with automation. It helps to maximize the space efficiency and storage capacity of your warehouse by using a high density Grid instead of vertical shelving, meaning you can store the same number o f SKUs in a much smaller phyiscal footprint compared to other storage solutions.
Used by warehouses in all industries to maximize speed, efficiency, and reduce operating costs, AutoStore offers:
- Very fast order processing capabilties
- Up to 4X more storage capacity compared to manual storage.
- Modular design that provides highlly flexible configuration and is easy to scale
How it works:
The layout and configuration of each AutoStore are customized to fit your warehouse and specific fulfillment needs. It achieves high-speed efficiency by being designed to execute and optimize many smaller tasks all at the same time, for example fetching multiple Bins at simulataneously to retrieve different line items for different orders. The more modules an AutoStore is configured with (more Ports & Robots), the higher the maximum potential throughput it can reach, as it achieve a higher overall aggregated output.
Items are stored inside containers called Bins, stacked tightly in rows inside the Grid. Retrieval is automated via a fleet of Robots on top of the Grid retrieving Bins and transporting them to workstations referred to as Ports.
→ The Router software guides the Robots, optimizing their tranport routes every second for always optimized picking based on current order demand.
→ Bins are continuously being retrieved at the same time as other Bins are being delivered to the Ports so that operators are never waiting for the next Bin.
→ Ports are types workstations where order fulfillment and re-stocking happen as Bins are presented to operators.
What size and types of warehouses is AutoStore suitable for?
AutoStore is designed to safely fit in almost any size and shape of warehouse, and is suitable for both new and existing warehouse facilities. Approximately 60% of AutoStore systems are installed at “brownfield” facilities not originally built to be compatible with large-scale automation.
- The layout can be customized to the exact dimensions of your warehouse.
- The Grid can be built around corners, pillars, and other objects, to maximize space and storage capacity, even with irregular floorplans.
- No large modifications required
What kind of inventory can be stored in an Autostore?
AutoStore is designed to be “product agnostic.” This means it’s suitable for storing almost any kind of product category. So long as items fit inside the Bins, this provides you huge flexibility to safely store and handle a huge variety of SKUs.
- Ideal storage solution for diverse inventory & SKU types.
- Streamline picking efficiency and consolidation for wide variety of categories and SKUs.
- Omnichannel fulfillment – store B2B & B2C inventory in same storage solution.
- Highly durable, strong construction offers very secure storage for high value items.
- Safe handling for any product category.
What are the five standard modules used to design every AutoStore?
AutoStore uses a modular design system as the foundation for designing every installation. Every AutoStore is designed and built using the same five modules, combining bothhardware and software components. The broad compatibility of the different components provides huge flexibility to customize the configuration and system specs, alongside custom Grid layout, while still being simple to design and install.
The Five Modules
1) The Grid: High-density storage with flexible layout. Easy to install and extend. Maximizes utilization of both vertical and horizontal space with tightly packed rows layout out in an innovative Grid formation instead of shelving.
2) Bins: Durable, secure storage; three size options.
3) Robots: Automated high-speed SKU retrieval. Navigate on top of the Grid locating and transporting Bins to operators at the workstations (Ports).
4) Ports: A range of workstations configured for different picking workflows, volumes and processes to tailor system configuration for your specific fulfillment needs. or processes. As well as human operated Ports, CarouselAI™ offers a native automated robotic picking solution for AutoStore, delivering AI-powered fully autonomous picking, with advanced self-learning capabilities and a robotic piece picking arm with best-in-class SKUU coverage.
5) The Controller The control center of your AutoStore which manages and operates all the different modules of your AutoStore. Dedicated hardware hosts your system, with a complete software package, Autostore Essentials, that includes everything you need manage, maintain, and optimize the performance and efficiency of your AutoStore.
- No need to worry about software options - everything included in one easy-to-manage license
- Continuous performance optimization & seamless operations management.
- Unified Analytics included for advanced data analytics & reporting out of the box.
- Automated system monitoring and troubleshooting.
- All software updates included
- Get performance enhancements & new features with no additional technical implementation or setup.
Which industries typically use AutoStore solutions?
AutoStore is used in warehouses worldwide in all industries because of its high-efficiency storage and picking capabilities for a very broad range of product types.
Flexible customization options mean every system can be adapted to your specific needs and processes. The five most common industries that use AutoStore solutions are:
→ 3PL (third-party logistics)
→ Industrial (manufacturing & spare parts distribution)
Does AutoStore have a maximum throughput rate?
No, there is no set maximum or absolute limit. The throughput potential of any one AutoStore is determined by its specific configuration and design. Overall system output is designed to be a result of the aggregation of many tasks and processes being executed with very high efficiency, all at the same time.
As long as there is enough space, there is no limit to designing additional configurations with more modules. More Robots, more Ports, and more Bins increase the potential throughput by increasing capacity to perform more tasks at the same time across the system.
i) A single Port can process up to hundreds of order lines/hr → Multiple Ports translates to thousands of order line/hr.
ii) A single Robot performs dozens of transportation tasks/hr → A Robot fleet translates into the capacity to perform hundreds or thousands of transportation tasks an hr.
What other solution components are available besides the 5 standard modules?
Alongside the standard modules we offer a range of additional components to support smooth daily operations and performance, and further meet advanced design requirements, for example, connecting two Grids on different floors.
Don't worry relevant recommendations are made by your solution design team during the design phases based on your specific configuration, site and performance requirements.
- Bin Lift enables Bins to be transported vertically in both directions. It can be used to connect two Grids on different floors and extend moves Bins between the two Grids, or two transport Bins between a Grid and Ports located on different floors.
- Components for very large systems A suite of specialized solutions to facilitate extended uptime and safe operation (large, multi-shift Grids):
- Motorized Service Vehicle™ Quickly and safely carry out self-service routine maintenance tasks on top of the Grid to maintain system reliability
- Flexible Grid Cell™ Ensures the thermal expansion of the Grid is safely absorbed to maintain levelness and safe operation of the Robots.
- Grid Bracer™ Install a fully self-supported Grid (doesn’t require an external support structure such as walls or pillars). Ideal for larger facilities but can be deployed with any size of Grid if your facility poses regulatory or practical challenges for mounting the Grid to walls or other supports.
- Bin ResQ™ Robot Automatically resolve Bin retrieval errors identified by the system, for example a Bin that has been overfilled by an operator. Bin ResQ locates the Bin and transports it to the service area.
- Grid Level™ A powerful diagnostics tool for installation technicians to quickly test and validate Grid evenness.
Does AutoStore offer solutions for small & medium businesses (SMBs)?
Pio is part of the AutoStore family of companies and offers automated order fulfillment solutions specially tailored for SMBs and growth stage companies, and the needs of smaller sites. Pio solutions are built with the same technology used in AutoStore, so you can expect automation with enterprise-grade performance, with CAPEX-friendly, scalable invetment.
Learn more about Pio here.
Is Cube Storage a new or emerging technology?
No, it’s a proven warehouse automation technology that's been widely used for decades. While Cube Storage is an innovation from more traditional shelving-based automated storage & retrieval systems, it’s been used in commercial warehouses across all industries for more than 25 years. The mathematical operating principles of the system are the still the same today; however, ever since the birth of AutoStore, we've always continued to innovate and upgrade the system to enhance performance, efficiency and functionality, such as launching new and enhanced software or updated components with increased flexibility and new functionality.
Did AutoStore build the world's first grid-based cube storage solution?
Yes, AutoStore is the original cube storage pioneer, building the world’s first grid-based cube storage solution back in 1996 when the company was founded. In fact, we own the trademark for the phrase, Cube Storage Pioneers™.
How easy is to create a new AutoStore design concept for our warehouse?
Solution design experts from AutoStore or our dedicated integration partners can create customized proof-of-concept designs in minutes. using Grid Designer, our unique, purpose-built design tool. Because AutoStore solutions are made form the same standardized module components, it's simple to use default configuration and performance specifications in the design tool and then swap modules around to adjust the layout and configuration of the design.
Create viable Designs in minutes with Grid Designer
- Uses your real warehouse dimensions and real standard inventory data.
- Smart design recommendations
- No complex calculations required
- 3D design fits your actual footprint
- Easily test configrations for regular vs. peak demand
Book a free design consultation
Get a free proof of concept design for your warehouse and Discover the true potential of your warehouse.
Can you accurately predict the performance of our AutoStore configuration before it's installed?
Compared to most solutions, AutoStore is very easy to test and validate real-world performance with very high accuracy - and without any physical implementation.
Live simulation with more than 99% accuracy
This is because our purpose-built design software, Grid Designer also includes live simulation software to help test and validate performance of your design. The simulation is performed using the exact same operating software as a physical installation; in terms of simulating performance, the software makes no distinction between physical components or virtual ones, and so the same "results" are generated without the actual physical hardware. This allows Grid Designer to predict the real-world throughput performance with very high accuracy and give you clear understanding of the possibilities for thpughput and efficiency in the available space.
- Each simulation is customized to your unique configuration - doesn't rely on standardized formulas & benchmark performance parameters that are broadly applied and adjusted later.
- Can be used from the very first stages.
- No need to wait months or to start physical implementation to get clear validation of actual performance.
Want to understand the true potential of your warehouse in minutes? Learn more about Grid Designer here
Get a free AutoStore proof-of-concept 3D design, with zero obligation.
How can you be sure that our AutoStore will provide the most efficient floor layout and use of warehouse space?
All AutoStore solutions are designed and customized using our purpose-built 3D design software, Grid Designer. Although each AutoStore is highly configurable, the modular design and standardized components make it very fast and easy to generate advanced custom designs.
Instead of relying on standardized formulas and performance benchmarks, Grid Designer uses your real warehouse dimensions and standard inventory data to ensure the design balances your specific needs such as layout optimization, throughput, storage capacity, and efficiency.
- Create a viable proof-of-concept 3D design in just a few minutes
- Predict real-world performance with +99% accuracy with live simulation software
- Easily test & simulate different configurations, peak demand, etc.
- Data-driven design and testing before any physical installation
Book a free 30-minute consultation today
To claim your no-obligation proof-of-concept AutoStore design, click below to get in touch with our sales team
Are all AutoStore modules compatible with each other and can they all be used in the same system?
Because the components are standardized, AutoStore modules are broadly fully compatible and can be used together. So, for example, it’s possible to have more than one type of Port (workstation) used in the same system to help you optimize different processes. However, there are some limited exceptions due to specific functional requirements and size compatability.
- Only one Bin size may be used per Grid :
- Different SKUs can be stored within the same Bin.
- Bins can be easily modified internally with the use of sub-dividers,
- :The largest Bin size (425mm) is not compatible with all modules
- Cannot be used with the SwingPort, but compatible with all other Ports.
- Due to its height, it requires one of our + Robot models (R5+ or R5+ Pro).
- The + versions of the Robots models can be used with all Bin sizes.
Does the storage Grid need to be a uniform cube shape with four equal sides?
No. Cube Storage simply refers to the sub-category category of warehouse automation AutoStore is classified as. This because the grid concept of the storage area was originally best described as a Cube. However, your Grid layout doesn’t need to be comprised of four equal/straight sides. It can be adapted to fit irregular floor plans and shapes, as well as pillars and other similar obstacles. You can have a layout shape with as many sides as required, and of different lengths to maximize space efficiency and storage capacity.
Can the Grid layout be designed to fit around corners, pillars, etc.?
Yes, absolutely. The lightweight aluminium Grid frame provides great flexibility for different layouts top optimize storage capacity for your specific space.
- It’s easily designed and fitted around corners or other irregular layouts to maximize the utilization of your available warehouse space as much as possible.
- No need to modify or alter your warehouse floor to removes onstacles such as pillars.
- The Grid can be easily extended around corners (such as an L-shaped floor).
Does the Grid need to be the same height all the way across?
No, the only requirement is that the top layer of the Grid is flat, i.e. the same height and level all the way across. This means you can have some vertical rows that extend further down to maximize available space. with irregular floor spaces, etc.
Do Ports (workstations) need to be on the same floor as the Grid?
No. With AutoStore, it’s possible to configure the system so that Ports are located on a different floor; they’re placed either above or below the storage Grid. This can help maximize warehouse layout efficiency, for example if you have half-floors or other space limitations where placement outside the Grid would be difficult.
Can we install Grids on two different floors to help maximize vertical space?
Yes, if you have the height, it’s possible to install Grids on different floors in order to maximize more vertical space. Grids on different floors can connected via the Bin Lift component in order to to extend Bin reach. Bin Lift is a vertical lift for Bins and enables a Bin to be retrieved and transported to a Port on a different floor level, or connect Grids located on two different floors to extend Bin reach.
Can AutoStore be installed around corners, obstacles and other irregular footprint shapes?
Absolutely. The Grid layout is fully customizable to your warehouse and floor plan. The agile aluminium frame can be easily adapted and installed in almost any footprint in order to maximize the utilization of available floor space.
What does the term “robot density” refer to?
Robot density refers to the number of Robots that operate within your designated storage or warehouse area. The layout and design of a storage area impacts efficiency in two conflicting ways:
- More Robots allow more tasks to be performed simultaneously, increasing overall capacity.
- Higher numbers of Robots operating in the same area introduces increased potential for traffic congestion that can slow down efficiency again.
An optimal design will have a high density of robots with flexible routing options and paths that can be used to transport inventory efficiently while avoiding traffic and congestion.
- Robot density is particularly important for warehouses with limited floor space but requiring high-throughput rates and large peak demands.
- This is because higher robot density allows you to achieve the same throughput rate in a smaller floor space than you would need with lower robot density.
- Temporarily increasing Robot density can be a fast, inexpensive way of increasing capacity for peaks periods.
How is AutoStore able to achieve much higher robot density than other AS/RS?
The best-in-class Robot density is possible due to a combination of the operating principles of the innovative cube design and our advanced operating software application, Router.
Congestion & bottlenecks
By design, traditional shelving-based AS/RS solutions usually have restricted or pre-defined options for routing robot traffic. There is also usually a single zone at the edge of the storage area where traffic leaves and re-enters the storage area. All traffic must pass through this “front zone” when transporting items from the storage area and back again, making it very prone to bottlenecks. If a designated pathway is blocked or congested, there is little or no flexibility to take an alternative route, leading to congestion and bottlenecks around high-demand routes.
AutoStore uses continuous optimization
All AutoStore Robots are capable of navigating around the tracks on top of the Grid in all four direction planes (forwards↑, backwards ↓, ← left, right→). Robots also have the potential to present Bins to any workstation and can return Bins to the nearest available open slot in the Grid, providing huge flexibility for calculating possible traffic pathways at any one time.
Router: Advanced navigation system
Instead relying on set or pre-defined routes, Router's advanced algorithms re-calculates optimal routes for each Robot every second. This maximizes transport efficiency for both high and low robot density configurations, as Robots can always take the most efficient pathway available, rather than waiting for a routeto clear.
- Router is proprietary software created specifically by AutoStore and was developed based decades of operational knowledge and data.
- This provides unrivaled accuracy and performance with very small margins of error.
This all adds up to being able to operate with a very high Robot density compared to other solutions, as all transport paths are potentially available to every Robot when required. Traffic can zigzag and cross paths without risking collision, needing to slow down, or get stuck waiting behind traffic.
Watch | Learn more about Router
What is a pick tunnel and how does it help with picking efficiency?
Pick tunnels are common layouts for AutoStore systems that help to further reduce the distance Robots need to travel to transport a Bin to a Port. A series of Ports are placed in a tunnel formation below the Grid, running along the center of the storage zone.
- For very large Grids, this layout configuration can increase efficiency as the strategic placement of the Ports in the middle of the storage area means Robots only have to travel half the distance to reach a Port on average.
- Also a good solution to increase storage capacity if you have limited floor space as it allows you to have a wider Grid layout with additional rows of Bins.
- Great for maintaining or increasing throughput efficiently during peak season, you can have a high number of workstations with enough space to perform high-speed inbound and outbound processing at the same time.
What is Bin Lift and how does it help with layout and configuration?
Bin Lift is a specialized component that acts as a lift for AutoStore Bins to transport them vertically. Bin Lift enables Bins to be transported vertically in both directions and can be configured in one of two ways:
- Grid-to-Port with SwingPort: allows picking to occur on a different level to the Grid with Ports on a different floor to the storage area.
- Grid-to-Grid: Seamlessly move Bins between two Grids on different floors to optimize space for multi-level warehousing and extend Bin coverage.
Can we use different sized Bins in the same Grid?
No. This is because the slots where Bins are placed inside the Grid must all be the same size to allow for smooth operations. However, you can use adjustable dividers to make smaller compartments inside of a Bin.
Would reducing the height of our Grid speed up performance?
Height is one criteria that can impact overall throughput. However, reducing Grid height means you would need an expanded physical footprint (in other words, a wider grid) to achieve a similar overall storage capacity. Similar or better increases in speed can usually be achieved by addressing other more impactful variables first.
For example:
Increase total number of access openings on top of the Grid At any given time, there are a certain number of open slots available in the top row.
- This is to facilitate continuous Bin rotation as they’re being returned from Ports or new ones being prepared and brought to the top.
- Increasing the ratio of open slots enhances the efficiency of Bin rotation.
Adding more Robots (Increasing Robot density) Increasing the total number of Robots operating on your Grid increases total system output potential.
- More individual picking tasks can be executed at the same
- Testing where Grid height is the only changing variable demonstrates adding more Robots achieves the same, or comparable increases in throughput rate, as reducing the number of vertical Bin levels in most instances.
Does a bigger Grid with more total inventory being stored impact the performance of an AutoStore? Are larger Grids less efficient?
No, Grid size is one of the least impactful design configurations that determine the peed and efficiency of your AutoStore. It might be easy to assume that larger Grids equals more SKUs and longer distances and more Bins to dig through.
However, this is a logical phallacy and not how the solution works in practice. The throughput and system efficiency of any AutoStore are a result of the whole system output. System output is an aggregation of many different movements, tasks, and actions performed consistently, with maximum efficiency, all at the same time. Just looking at Grid size ignores or forgets to account for configuration. Essentially, a lager system can be configured with additional module components to increase the potential total aggregated output.
- A single Port has the speed to process hundreds of order lines/hour.
- A single Robot can perform dozens of transportation tasks/hour.
A larger Grid with more total inventory doesn't automatically equal further distances or more digging to retrieve items. In fact, the opposite is usually true; larger Grids can achieve higher throughput as they can can compensate by being configured with additional Ports and Robots to increase capacity to execute more total tasks at any one time. Additoinally, SKU distribution is always optimized based on current demand, whatever the size of your Grid, to ensure optimal picking efficiency.
Can we easily adjust the system configurations during peak demand to handle increased order volume?
Yes, AutoStore is designed to provide flexibility in allowing for efficient switching between daily and peak operation. You can temporarily increase picking and throughput capacity of your existing system without any extra technical implementation or extensive planning via the following simple methods:
- Open more Ports to allow more operators to process orders simultaneously.
- Activate more Robots to work on top of the Grid.
How long does it typically take an AutoStore to process an order?
AutoStore solutions offer rapid order processing capabilties.
- An average order is processed in 3.5 mins.
- Rush/priority orders can be processed in as little as 60 seconds, with an average of 2 mins
- The maximum time required is 7 minutes if an item is on the bottom row, which data shows makes up considerably fewer than one per cent of all Bin retrievals.
Does AutoStore support priority / rush order processing?
Yes. On average, AutoStore typically processes priority orders between 1–4 minutes. This is counted from the moment an order is registered by the WMS to an item being delivered into the hands of an operator at a station.
This is achieved with a specialized workflow in combination with your WMS:
- Your WMS prioritizes rush orders as they arrive, enabling them to bypass the standard task queue.
- Available Robots are immediately allocated to retrieve the Bin with the relevant SKU.
- In case of multiple order lines items are retrieved simultaneously by different Robots
- Items are immediately delivered to the nearest available picking station.
How does AutoStore help to optimize order consolidation?
Efficient consolidation is a critical process for any warehouse. AutoStore is designed with several aspects to help to streamline your order consolidation workflows, even with high SKU complexity
Consolidation happens inside the Grid
Consolidation happens as required Bins are retrieved for upcoming orders:
- This results in consolidation occurring before SKUs ever leave the storage area.
No "front zone"/ consolidation zone required
Shelving or vertical-based based storage solutions commonly use a dedicated "consolidation" zone next to the storage area (which also increases footprint). This is to sort Robot traffic going back and forth between the storage area and workstations. These zones are very prone to traffic congestion and bottlenecks during peak periods:
- With AutoStore, consolidation occurs in storage before items exit the Grid, so there's no need to have an additional zone for managing traffic and consolidation between the storage area and the workstations.
- Instead, any Robot can travel to and from any available Port, along any available route'
Ultra-high-speed picking for diverse SKUs and product types
Single storage solution and picking workflow simplifies SKU complexity for unrelated product categories.
- High-precision and efficiency, even during peak.
- Bin distribution is determined by current demand, not product category or similar.
- Maintains picking efficiency regardless of ABC structure or frequent inventory turnover.
Will AutoStore reduce picking errors?
Absolutely. Many AutoStore customers experience that their picking errors drop to almost zero. This is because the solution provides a single process and picking workflow for your SKU selection, which can be replicated repeatedly, even as order volumes reach maximum capacity.
Does AutoStore have order sequencing functionality?
Yes. AutoStore has fully native sequencing. It can support any desired sequence, for both line sequencing within a single order or a strict order-to-order sequence.
How long do you recommend leaving for cut off-times?
The exact time you should leave will depend to a large extent on the further tasks needed to get your orders to the loading bay and ready to go.
- Because AutoStore is configured with high-speed priority/rush order processing (typically delivered to an operator in 1 – 4 mins), you have the ability to receive orders until the last possible moment.
- Many AutoStore customers report they have been able to significantly extend cut-off times for same-day shipping or next-day delivery services after installation.
Can AutoStore be combined with third-party picking technology such as robotic arms or pick-to-light systems to enhance efficiency further?
Yes, absolutely. AutoStore is highly interoperable and can be integrated with almost any third-party technology. By integrating AutoStore with these types of devices picking workflows can be optimized further with third-party systems and devices that help human workers process orders faster and more efficiently.
Does AutoStore offer automated robotic picking capabilites?
Yes. CarouselAI™ is an autonomous picking workstation powered by AI. It enables automated picking using an advanced native robotic piece-picking arm in combination with real-time sensor data, visual data analysis and advanced self-learning to adapt and optimise picking for new SKUs. capable of picking +90% of typical e-commerce SKUs.
- Capable of picking +90% of typical e-commerce SKUs for 16 hours or more.
- Selected as optional configuration for your AutoStore
- Can be installed with both new and existing (compatible?) AutoStore installations.
How does AutoStore maximize picking speed & efficiency compared to traditional AS/RS solutions?
AutoStore offers high speed performance to provide very fast order processing of a few minutes or less, even with high SKU diversity within orders. This means it is as fast, if not faster than other AS/RS solutions using vertical shelving or storage. When evaluating how quickly items can be retrieved from storage, people often forget there are two tasks involved that combine to determine overall efficiency:
i) How quickly an item is accessed in storage.
ii) How quickly it is then be transported from storage to a workstation for picking.
The total time it takes to perform these two tasks is a huge factor in determining speed and efficiency. To maximize speed and efficiency. AutoStore usually breaks executes these two steps separately, with a function called Bin digging. Bins are proactively retrieved from within the Grid and brought to the top row in preparation for when they're needed at a Port. This is a done at the same time as other Robots are transporting Bins from the top of the Grid to an available Port for an operator to pick the relevant SKU(s). This means the vast majority of Bins are already waiting on the top of the Grid when it's actually time to transport them to a Port. This ensures a constant flow of Bins to workstations, so that operators are never waiting for a Bin. However, Bins don't have to be prepared in advance, as the system has express/priority oder functionality to allow it to complete rush orders in approx. 1 - 4 mins with no prior digging required.
AutoStore is able to offer further efficiency and reduce transport times with unique features and design:
A single AutoStore Robot can achieve 30+ Bin deliveries per hour with the average AutoStore Robot fleet time split 80% on Bin presentations and only 20% on Bin digging.
Once a Bin is retrieved, travel distances are 25-40% shorter on average High density storage reduces overall physical footprint that Robots must travel to reach a workstation. Many other systems have longer travel distances and their robots waste time by having to move around warehouse structures, navigate aisles, or wait in long queues at workstations.
A wide-open Grid offers a high-capacity environment for Robots to move efficiently. Robots have a wide open space and large variety of transport pathways they can take at any given moment, with no aisles or obstacles to restrict their options. This wide open design can also support a high number of active Robots in a given space ("robot density", to ensure a high number of different tasks being carried out at the same time, and support higher throughput even in limited floorspace.
No time is wasted in queues or bottlenecks. For traditional AS/RS, the addition of sorter loops and elevators create additional bottlenecks and central points of failure. AutoStore Robots have the ability to present any Bin to any available workstation at any given moment, and can multiple transport.
Natural slotting. This eliminates the need for manual slotting and automatically optimizes Bin distribution based on current demand, without the need for any complex algorithms to manage and organise inventory. This maximises efficiency by ensuring current high demand SKUs are naturally distributed in the top rows of the Grid. Studies across hundreds of live AutoStores demonstrated that the average digging depth of a Bin is just 2.6 rows deep, which takes less than 27 seconds to fetch.
Can we offer express delivery services using AutoStore?
Absolutely. AutoStore has customers from almost every industry who offer same-day shipping due to their increased fulfillment speed. We also have customers in very high-speed segments such as online grocery offering same-day delivery.
Of course, other processes contribute to final delivery speed, but rapid, high-efficiency fulfillment, as offered by AutoStore is always at the heart of enabling faster, more efficient deliveries.
Is there a maximum number of SKUs that can be stored in an AutoStore?
No. Obviously storage capacity is determined by the type of product being stored and the space available for the storage Grid. However, there is no limit to how big the Grid can be, as long you have the floorspace, you can have as many rows as you want. Additional configuration, for example a larger Robot fleet and additonal Ports, can be used to compensate for increased Grid size and maintain performance and efficiency.
Does Autostore always need time to dig for Bins in advance?
No. While AutoStore operates on a best-practice approach of preparing most Bins in advance to maximize efficiency, it is by no means a technical limitation imposed on the system. The system supports rush/priority processing as standard so that specified orders can be processed immediately with no prior Bin preparation. Typically, these are completed in 1 – 4 minutes of the order being registered in your WMS or other order management system.
Can the system prepare Bins overnight to be ready for the morning shift?
Yes, this capability is possible with AutoStore if you have known orders already registered in the system. The strategy is most effective when:
- All or as many as possible of tomorrow’s orders are already in the system as this helps to optimize the new SKU distribution once all Bins prepared.
- You have enough Robot capacity to swap individual units over during the night to ensure adequate re-charging time ready for the next morning.
What is Bin Forecasting & how can it help us optimize daily performance?
Bin forecasting is strategy you can leverage with using historical order data (previous years/periods or statitistical trends) to predict the required Bins for the next day
The means required Bins can be redistributed on the Grid to optimize SKU placement to align with the expected demand the next day. Successful Bin forecasting relies on the accuracy of your demand and forecasting strategy, which is usually managed by your WMS or other key systems overseeing inventory management.
Is AutoStore suitable for fulfilling large orders, such as B2B store fulfillment?
Yes. While AutoStore is often configured for high-volume piece picking, it can also be used for large orders consisting of a high number of line items. We have multiple customers who regularly use their AutoStore to process orders with hundreds of line items per order. As AutoStore can store inventory for multiple order channels in the same Grid, it's ideal for retailers or other warehouses combine a mix of B2B fulfillment and direct-to-consumer or e-commerce orders.
What makes AutoStore more space efficient than other automated storage?
To get the maximum storage density for a given floorspace you need to optimize for all space, horizontally, as well as vertically. Vertical stacking or shelving solutions are only designed to optimize vertical space. As a result, they need a wider footprint, as the more rows of shelving you need, the wider the physical footprint required.
The AutoStore Grid eliminates the need for aisles to create ultra-dense storage. It utilizes previously “empty” air that exists above, around, and in-between shelves and aisles, filling it with SKUs instead. Which means you can store the same number of SKUs in a much smaller footprint, freeing up valuable warehouse floorspace.
- Up to 4X more storage capacity compared to manual storage
- Reduces storage footprint between approximately 40% to 200% compared to vertical stacking systems.
- Vertical reach can be extended further with a double-stacked AutoStore Grids up to 17.5 meters high. You can also build a mezzanine atop your existing Grid to integrate other technologies and support additional processes.
Watch | Stop Airhousing, Start warehousing
How do we determine what Bin size is best to use in our Grid?
The most suitable Bin size will be recommended in the early planning and design stages by a solution design expert from AutoStore or an AutoStore partners.
- Recommended Bin size will depend on your type of inventory and fulfillment needs.
- You will need to select the Bin size that fits the largest item that will be stored in your AutoStore.
- Bins can be used for a mix of SKUs where necessary.
- Bins can be modified with dividers to organize multiple smaller products inside one bin.
Can we mix different SKUs inside the same Bin?
Yes, the Bins can be easily split in up to 32 smaller compartments, using purpose-built dividers.
Does AutoStore work efficiently with any ABC classification/order structure?
Yes. All AS/RS technology will impacted by ABC structures and order profiles to a certain degree, as optimal layout and SKU distribution and ABC structure will not always map perfectly. This is because In reality, demand and ABC profiles in most warehouses will vary changing demand patterns, or inventory turnover day to day and season to season.
AutoStore has a very low sensitivity to ABC structures and will adapt optimize efficiency to your current order demand. This is due to the dynamic Bin distribution ensuring that SKU placement is always optimized based on current demand, with current fast movers having the shortest transport paths from the Grid.
- Automatically adjusts to your current demand and order patterns
- High-speed efficiency picking even for a lower pareto split, such as 60/40, high running
- Bins are naturally grouped together, and likewise for low running items, to adjust and optimize current picking tasks
- Ideal for efficient, high- speed picking for warehouses where demand patterns are hard to predict and/or traditional ABC classification is less relevant
- |High frequency of new inventory, high SKU rotation.
- Limited collection, single-season items, etc.
- System does not require updated order structure or inventory list from your EMS as it doesn’t rely on a mirrored inventory list in order to plan picking tasks.
What level of SKU-access does AutoStore storage provide? Is any product category or storage area ever inaccessible to the Robot fleet?
AutoStore provides 100% product accessibility because at any time, any Robot can reach any Bin.. Because there are no shelving aisles that can get congested or blocked, and inventory placement in the Grid is not organized or grouped by product category, there's no risk that some items will be hard to reach., as Bins are easily accessible wherever they are on the Grid.
- The majority of inventory can be accessed in seconds as fast movers are always found near the top of the Grid, and take about 27 seconds to retrieve.
- Rush/Priority orders are processed in 1 – 4 mins.
- Items at the bottom of the Grid will take an absolute maximum of 7 minutes to arrive at a Port.
- All Bins and SKUs are accessible even if a Robot fails on top of the Grid as the otherRobots continue and can move any Bin to any slot above, below or to the side of it.
How is SKU placement determined in the Grid? Does inventory have fixed slots similar to shelving solutions?
AutoStore operates via dynamic Bin distribution. and inventory doesn't have fixed or static slots within storage (unlike shelving-based solutions). Instead, Bin placement is always based on current order demand. A Bin can be retrieved from one slot, and returned to another, with Bins dynamically swapping places in the GRid as new orders are processed. This process naturally results in high moving items being found higher up in the Grid, and slow movers being lower in the Grid.
- Bin placement is dynamic and always based on current SKU demand.
- Bins are constantly redistributed as they’re retrieved from and returned to the Grid.
- High demand SKUs naturally get distributed in the top rows of the Grid, while lower demand runners are found lower down.
- If SKU demand slows, the Bin will gradually move down the Grid as it swaps places with Bins that currently have high demand.
What is natural slotting and why is it beneficial for efficient order fulfillment?
The location of items in storage contributes to how efficient goods retrieval is overall by influencing the total distance required to transport all the items needed for fulfillment (and replenishment.) AutoStore is designed using a natural slotting principle. SKU placement is not fixed, but dynamic, with current Bin location naturally determined by current order demand. This is in contrast manual storage or traditional AS/RS storage solutions, where slotting is static, with SKUs being retrieved and returned to the same spot. The problem with this of course, is that demand is rarely stable or completely predictable for many warehouses. When factors such as seasonality, promotions, or regularly changing inventory assortments occur, fluctuations SKU demand follow . When this happens, the efficiency of static slotting fails.
How natural slotting works to optimize overall efficiency of AutoStore:
The Grid naturally adapts to optimize Bin location based on current SKU demand, so that current high runners are always located in the top rows of the Grid for faster retrieval. Over time, Bins containing SKUs with lower demand are naturally found lower down. The process of placing inventory into storage is automated by the Robots, with everything automatically arranged in the dynamic placement of Bins as new orders are processed.
- Bins are constantly changing places as the next Bins need are fetched and Bins are returned to the Grid from a Port.
- When Bins are returned to storage, they're returned to an available slot at the top of the Grid, not the original slot they were retrieved from.
- Increased demand ensures a Bin naturally moves to the top of the Grid as it's retrieved to the top of the Grid, with continued demand keeping it near the top as subsequent orders are processed.
- Declining demand will see a Bin naturally sink down the Grid as it swap places with Bins with more demand.
Can we combine inventory selections for multiple order channels in the same Grid?
Yes, you can combine inventory selections for multiple order channels in the same Grid. AutoStore's flexible and scalable design allows it to handle inventory from various order channels, such as e-commerce, retail, and B2B, within a single system. This integration ensures efficient inventory management and order fulfillment across different channels, optimizing space utilization and streamlining operations.
By consolidating inventory selections, AutoStore enhances operational efficiency, reduces handling times, and improves overall warehouse productivity. This capability is particularly beneficial for businesses looking to maintain real-time inventory accuracy and availability while serving customers across multiple order channels.
We're a 3PL - can we combine different customer inventories in the same Grid?
Yes, as a third-party logistics (3PL) provider, you can combine different customer inventories in the same Grid. AutoStore's flexible and modular design allows for the seamless integration of multiple customer inventories within a single system. This capability ensures efficient management and retrieval of items, regardless of the customer or order channel.
Benefits of combining inventories:
1. Optimized space utilization: By consolidating inventories, you can maximize the use of available storage space, reducing the need for additional warehouse facilities[2](https://www.autostoresystem.com/system/grid).
2. Streamlined operations: Combining inventories simplifies the management process, allowing for more efficient picking, packing, and shipping operations[1](https://www.autostoresystem.com/insights/upstream-and-downstream-tech-in-an-autostore-grid).
3. Enhanced Inventory Accuracy: AutoStore's advanced tracking and management systems ensure real-time inventory accuracy, reducing errors and improving overall efficiency[2](https://www.autostoresystem.com/system/grid).
4. Cost Savings: Efficient space utilization and streamlined operations lead to lower operational costs for improved profitability or offer competitive contracts.
What is the maximum weight load for a single Bin?
The maximum load is Maximum load today is 30 kg (66 lbs) per Bin and is the same for all Bin sizes.
Can we modify Bins to better adapt them to smaller inventory & increase storage density?
Yes, the Bins can be easily split into smaller compartments using purpose-built dividers.
Does AutoStore use a mirrored inventory list from our WMS?
No, your AutoStore operating system doesn’t need an inventory list in order to know which Bins to retrieve. Inventory data is maintained by your WMS, and AutoStore simply creates a task list based on incoming orders communicated from your WMS.
- Eliminates discrepancies between systems for example items availability data in your online store versus actual stock in your warehouse
- Streamlines inventory management with high levels of stock rotation as there’s no need to update new inventory lists in your AutoStore.
Is AutoStore suitable for storing & processing large or bulky items?
Yes. Bins can handle a maximum load of 30kg/Bin, and can be used to efficiently store bulkier items, for example winter coats and shoeboxes. For larger and/or heavy-load items that exceed size or weight limits, AutoStore is regularly implemented alongside complementary technologies for heavy-load items. This approach maximizes overall picking efficiency alongside space and layout efficiency for your entire inventory.
Can we integrate our e-commerce platform with AutoStore?
Yes, it’s possible to integrate using our open APIs. This can enhance customer experience when ordering from your online store:
- Receive and fulfill online orders more quickly.
- Improve the accuracy of stock availability for end users with real-time inventory data.
Can we use one AutoStore for performing omnichanel order fulfillment
Of course! You can use a single AutoStore system to manage omnichannel order fulfillment with combined inventory assortments. AutoStore's adaptable design allows it to efficiently handle inventory and orders from various channels, including e-commerce, retail, and B2B.
Advantages of using AutoStore for omni-channel fulfillment:
- Streamlined efficiency: AutoStore's automated system accelerates order processing, reducing lead times and enhancing overall efficiency for all channels.
- Maximise warehouse space: Combining inventory assortments in a single, high density storage solution reduces storage footprint
- Enhanced CX: provide a seamless and efficient fulfillment experience across all order channels.
Can we combine B2B & B2C inventory in the same AutoStore?
Yes, the flexibility of AutoStore provides a single storage solution for multiple fulfillment channels.
- Streamline fulfillment efficiency for different channels such as direct-to-consumer, in-store, distributors, third-party marketplaces, etc. with a shared picking workflow
- Use warehouse space more efficiently with a single storage solution, rather than one per channel
Can AutoStore help with processing returns?
Yes. AutoStore can be used to automate manual returns tasks, saving significant time by removing manual labor of somebody moving around storage to replace place items back in the correct location. Returned SKUs are immediately re-entered into stock rotation and available to order as soon as they’re processed. All Ports offer goods-in capabilities, and can easily be switched to inbound functions, reducing the need for a dedicated area for returns tasks.
- A return is registered in your WMS and ready for processing.
- The item is scanned, and a Bin is presented at the Port.
- The SKU is placed inside and the Bin transported back to the Grid.
- Repeat the process for the next
- AutoStore can also be combined with a pouch sorter to further streamline returns processing with automated sorting prior to being returned into storage.
Is AutoStore efficient for fulfillment with regular promos, sales, or other short-term spikes in SKU demand etc.?
Yes, the dynamic inventory capabilities of AutoStore make it ideal for managing inventory with regular promotions or sales without needing to reorganize your storage or update order structures regularly. It doesn’t need regular new or updated order lists from your WMS, providing streamlined storage management and optimized efficiency for end-of-season clear-outs, flash sales, holiday promotions, etc.
Promotions for selected products segments.
- A slow mover moves to the top of the Grid with a single order, ready for subsequent orders.
- As demand slows when the promotion ends, the items naturally return to a lower position on the Grid.
Wide or whole selection promotions
- Overall SKU distribution automatically adjusts to increased demand as Bins are retrieved and returned to the Grid.
- Picking efficiency scales effectively for peak demand and increased volume.
- Changing demand redistributes Bins, with high demand items distributed in the top rows of the Grid.
Can AutoStore integrate with pouch sorters?
Yes, AutoStore works with all major pouch sorter solutions. There are numerous AutoStore installations around the world integrated with a pouch sorter where the inventory and fulfillment processes are suitable.
This type of integration is set leverages:
- The rapid picking and high-density, dynamic storage capabilities of AutoStore.
- The high-speed sorting and buffering capabilities of the pouch sorter.
Does AutoStore support sequencing for to optimize store deliveries?
Yes. AutoStore has fully native sequencing functions and can be used to in-store delivery and delivery routes according to your needs.
What third-party technologies can AutoStore be integrated with?
The system is fully interoperable, meaning it has broad compatibility with almost any third-party technology. You can integrate with both software system and hardware devices, making it possible allow to create custom workflows and processes for your specific needs.
- Open APIs allow easy, powerful integrations with your preferred technology.
- Integrate with key software system to enhance data flows & visibility.
- Integrate with third-party hardware to optimize related picking and fulfillment tasks, i.e. packing, sorting, etc.
Common software integrations
- WMS/WES
- E-commerce
- ERP
Common hardware integrations
- Pick-to-light systems
- RFID scanning devices
- Conveyor belts
Can we use our existing software (ERP/WMS?) with AutoStore?
Yes, you can continue to use your existing software and easily integrate it with AutoStore. The system offers a range of standard interfaces (APIs) to enable seamless communication between AutoStore and your WMS or other order management system including picking, goods-in, and port operations.
Can AutoStore be combined with other types of storage solutions?
Yes, AutoStore is commonly deployed alongside other types of complimentary storage set ups. The Grid layout is highly flexible and can be customized to fit your warehouse footprint to maximze storage capacity and layout efficiency for all your storage needs.
AutoStore can be combined with virtually any type of additional storage set up depending on your needs. Common examples include:
- Pallets & mini-load (for example for goods-in & large, B2B large order fulfillment)
- Goods-on-hanger (fashion/apparel)
- Pick Towers (for example,
- Etc.
Is Autostore futue-proof? Will it be possible to integrate our AutoStore with new technology released in the future?
Yes, the open APIs that come with the system are designed to be “‘future-proof’.” This means new and emerging technologies which aren’t widely available in the market today will be able to connect with AutoStore solutions via new integrations.
How long does it typically take for a new AutoStore to go live?
AutoStore solutions have a very fast time-to-market compared to other large warehouse automation technology, which typicallly take between 18 - 24 months to installed, tested, and fully operatonal.
- Many installations can be planned, tested and fully operational in around 5 – 6 months
- Larger projects can usually be expected to go live between 9 – 18 months (depending on other parameters such as integrations, etc.)
- This is possible due to the modularity of the solution, which is easy to customize, and simple to construct and install.
- Our Grid Designer software tool means new solution designs can be quickly and accurately tested for real-world performance without needing any physical installation.
Do we need to shut down our existing operations when installing a new AutoStore?
No, you can continue your existing operations during teh installation. The modular design and flexible construction means it's possible to install the Grid alongside or around your existing equipment as floorspace is cleared. No heavy machinery is required to install the Grid, just simple hand tools.
Do we need to remove obstacles like pillars, or make any structural modifications to implement AutoStore?
No. The layout of each solution is customized to your specific warehouse and floor plan. The flexibility of the Grid means that it doesn’t need a uniform floor plan all the way around.
- The flexibility of the construction allows it to be easily installed to fit around pillars or other large objects, enabling you to utilize more of your warehouse space.
- Can be installed without making major modifications or changes to your floor plan or building structure.
Is it possible to extend an AutoStore?
Yes, the modularity of AutoStore is designed to grow with your business. Instead of extending the whole system, it can be scaled by adding different mixes of extra components based on your current needs, and without disrupting or stopping current operations. In fact, a large number of AutoStore installations are extensions of existing systems; with many customers extending their AutoStore multiple times in just a few years.
How long does it typically take to extend an AutoStore?
Potential extensions can be planned and tested with our design tool, Grid Designer in just a few minute. While exact timings will vary from site to site, again the modular design and construction have been purpose-built for very fast deployment.
Grid extensions: Typically a few Days (approx.)
- Smaller extensions can be less (1-2 days)
- Please note extra vertical rows can’t be added to an existing Grid,
Extra Robots: 60 mins (approx.)
Additional Ports: 24 hours (approx.)
Do we need to shut down our AutoStore when extending it?
No, you don't! There's is no need for either a full or partial shut-down due to the modular design and construction. The Grid can simply be extended while the existing one functions as normal with the current Robot fleet and Ports. The same also applies when installing new Ports or additional Robots.
Can we use our existing sprinkler system?
Some modifications may be required to ensure adequate coverage. This is because the Grid is a restricted/closed area, and therefore access with other equipment such as hoses or fire extinguishers can be limited. You can check with the AutoStore partner responsible for planning your installation.
What is the average uptime of AutoStore?
We offer unrivalled, industry-leading global uptime of more than 99.7%. This is achieved via a combination of system design and and a proven operating system built with years of experience.
Does AutoStore include data analytics & reporting capabilities to optimize performance?
Yes, AutoStore has a native data platform, called Unify Analytics™. It helps to speed up strategic decision making, enabling data-driven operations management with continuous optimization. It provides powerful data insights and automated analytics reporting to help you understand and optimize both overall system performance & efficiency, as well as the performance of individual modules. Unify Analytics is a standard component of new AutoStore installations, as it included in the complete software package provided with the Controller module.
- Web-based application for easy reporting workflows for your whole team.
- Near real-time data pulled from AutoStore modules.
- Customizable Dashboards & data visualization tools.
- Automated reporting and perormance monitoring.
- Supports faster decision making with increased data visibility.
Learn More Visit Unify Analytics page
Can AutoStore Robots operate over extended multi-shift periods?
Yes. AutoStore Robots are very energy efficient and can perform for extended periods between charges.
It’s always recommended to have a Robot fleet that’s large enough for peak operations, plus some spare capacity (for charging & maintenance tasks). However, our latest Robot models, the R5+ and R5+ Pro include smart features to support extended operations without interruptions.
• Fast charging: 50% faster charging and double the battery life compared to old models
• Automated rolling charging: charging is automatically carried out opportunistically, on a rolling basis for individual Robot, rather than at set times or defined power levels.
• This can happen during quiet periods, overnight, etc.
What is Unify Analytics™ and how does it help us optimize daily management performance of our AutoStore?
Unify Analytics™ is a powerful, web-based data platform than enables automated data analytics and reporting for your AutoStore, providing comprehensive insights into your warehouse operation, and is included as a standard in the software package provided with new AutoStore installations. It helps to streamline operations management and support continuous optimisation with easy to use reporting tool and dashboards. With Unify Analytics you can easily monitor and optimize performance for the whole system, as well as individual AutoStore modules, alongside live status and incident reports.
How does it help optimize daily management performance?
Easy data access: Unify Analytics offers near-real-time data from your AutoStore modules, allowing you to monitor system performance and make informed decisions quickly.
Automated performance monitoring: The platform provides automated performance monitoring and optimization, helping you identify and address potential issues before they impact operations.
Simple, intuitive reporting reporting for your whole team: With flexible dashboards and data visualization tools, Unify Analytics delivers detailed reports on key metrics such as system throughput, robot utilization, and uptime.
Predictive maintenance: By analyzing historical and current data, Unify Analytics can predict maintenance needs, reducing downtime and ensuring continuous operation.
Streamline operations management: Speed up decision making with data-driven approach. The insights provided by Unify Analytics enable you to streamline labor allocation, optimize system capacity, and implement new processes to enhance overall efficiency.
Overall, Unify Analytics empowers you to maximize the performance and efficiency of your AutoStore system, driving operational excellence and growth
Learn more Visit Unify Analytics page
Does the system shut down if a Robot becomes jammed on the Grid?
No, the modular design of the system means there is no single point of failure ("SPoF"). This means that individual errors or failures are isolated to the relevant Robot or component, and the system can continue to operate normally. If a Robot gets stuck on the Grid, the XHandler diagnostics software application in the automatically attempts to identify and resolve the error. As a fallback option, Xhandler can temporarily isolate the affected area and the rest of your Robot fleet can continue to operate around it. The system is only halted as last resort.
Is it possible to remove a faulty Bin from the Grid?
Yes. Bins can be retrieved by the BinResQ component and moved in and out of the Grid using transfer cells to allow for service if required. Transfer cells are empty stacks on the perimeter of the AutoStore. They use a ConveyorPort frame as an interface between the Grid and custom workstations solutions developed by our partners, such as external conveyors or sorting areas. Transfer cells are typically used when you want to bring Bins to other areas of the warehouse or when you have multiple operators on a single conveyor.
Is there a system log in case of failures?
Yes. All system activity, including errors, is logged and traceable. All Bins can be traced by the WMS via LogPublisher. Please note that it is your responsibility to maintain and update your WMS with current Bin content and back up all critical data.
Is the system backed up so it can easily resume operations if our warehouse experiences a power outage?
Yes, all system activity is backed up. This means the system can start back up again and resume working from the point it was interrupted without needing to generate a new task list.
Does AutoStore provide support & maintenance services?
While we manufacture your system and its components, our global network of partners is responsible for managing implementation projects and post-sales support services. This enables you to receive localized support from points-of-contact familiar with your entire warehouse, and with physical presence in your region. The partner for your project will provide necessary documentation, support, training, etc. as part of the project delivery. They can also help you with ordering spare or replacement parts.
What is BinResQ
Xhandler, a software application that's part of the core Cube Control operating system provides automated and predictive troubleshooting. to resolve system errors automatically. However, it can’t fix common manual errors caused by human operators, such as overfilled or overflowing Bins.
Bin ResQ fetches faulty Bins from the Grid to a designated area (workstation, service platform, etc) autonomously, in order for the fault to be safely resolved by your team without needing to enter the Grid area or any interruption of operations.
Download > Bin ResQ Product Sheet
What does 'no single point of failure' (SPoF) mean and how does it enhance the reliability of AutoStore?
No single point of failure (SPoF) refers to a system design principle where no single component's failure can cause the entire system to stop functioning. In other words, the system is designed with built-in redundancy and multiple pathways, supporting operational continuity if one part fails.
AutoStore's modular design incorporates the the principle of SPoF, meaning that the operation of each component is independent and has no dependencies on other components to function correctly. This means that if a Robot becomes jammed, or a Bin gets stuck because it's been overfilled by an operator, the error is isolated and the rest of the system continues to operate. without interruption. This redundancy significantly enhances the solution's reliability, providing a remarkable 99.7% global uptime, maximizing operational continuity, minimizing downtime, and maintaining high efficiency.
Can AutoStore help with inventory security & theft prevention?
Yes. AutoStore has several aspects and design features that support inventory security and theft-prevention. .
- The Grid is a restricted area. Stored inventory is very secure as human access inside Grid beyond the top row is almost impossible.
- Unauthorized access to the top level requires significant effort and can easily be monitored by camera.
- The movement of every SKU is continuously controlled and tracked via scanning in and out of the automation when human interaction is required.
- SKU placement is unknown and can’t be identified through the system as, which operates as a “‘black box.”’.
- The precise location of individual SKUs or how product categories might be spread out is unknown to human operators.
- Bins are solid with no perforations that allow visibility of what’s inside.
Is it possible for unauthorized persons to access inventory inside the storage area?
No. The Grid is a restricted area and the Grid layout is almost impossible to access the inside beyond the top row. The top has limited access and is very hard to move around as there is no walkway or other part designed for people to walk on over the Grid.
Is it possible to discover where individuals SKUs are located within the Grid?
No. The operating system acts a "black box", so there’s nowhere a list of precise SKU locations is recorded or can be viewed or retrieved. While it’s known generally that high demand SKUs will be grouped together and low demands items together, you would need to know current order demand patterns to even guess at possible placement of high value items. Additionally, Bin distribution is dynamic, with individual Bins constantly shifting locations within the Grid.
How does AutoStore help prevent other types of shrinkage?
Yes, AutoStore can help reduce inventory shrinkage in two ways:
- Automated picking can virtually eliminate human errors.
- Significant reduction of manual handling of inventory results in fewer breakages and losses.
You can read about the calculated value of AutoStore solutions and theft and loss prevention benefits in this free download, The Total Economic Impact of AutoStore by Forrester Research [2024].
Are AutoStore products certified by third-party accreditation bodies?
Yes, our products are tested and approved in all countries where AutoStore is installed. We ensure that all product approvals are certified by recognized third-party accreditation bodies such as UL Solutions and Intertek, to ensure strict quality assurance and regualatory compliance.
What are the main criteria AutoStore uses for its product safety testing framework?
Our product safety framework is built on five pillars to ensure rigorous testing for all AutoStore solutions in regard to risks associated with operations and natural disasters.
- Electrical safety
- Fire safety
- Earthquake safety
- Cybersecurity
- Storage safety
What fire safety measures are AutoStore solutions designed with?
There are several fire safety measures incorporated into the design and construction of AutoStore solutions which have been rigorously tested with third-party test protocols. These features aim to minimize the risk of fire spreading in the event one breaks out in your warehouse, giving your team time to act and provide the highest level of protection to your inventory.
Grid layout limits air supply inside storage area The Grid layout of the storage area uses rows of Bins with solid wall structures stacked directly on top of each other. This limits the amount of air available to feed a fire inside the Grid area., as there are only very small pockets of air that can surround each Bin inside. This design not only slows the growth of a fire, but forces it to develop vertically, helping to trigger ceiling-level sprinkler systems at an earlier stage to suppress the fire.
Robot construction & automated safety protocols AutoStore Robots are manufactured with metal and special fire-retardant materials. The Robots are programmed with safety protocols which are set-activated in the event of a fire, causing them to immediately stop work and move to a designated holding area until the fire is extinguished and it's safe to resume operations.
Flues to maximise water penetration from ceiling sprinklers throughout the Grid:Extensive testing has demonstrated the efficacy of ceiling-level sprinklers as a fire protection measure due to the specially designed flues built into the Grid structure. They're designed to maximize water penetration to the lowest levels of the storage Grid, allowing for rapid vertical heat release and preventing the collapse of Bins inside.
Together, these measures enhance the fire safety of AutoStore systems, ensuring a robust response to potential fire incidents.
Read more Fire safety design & testing for AutoStore solutions →
Does AutoStore conduct regular fire testing?
Yes. Since 2009, AutoStore has performed more than 100 fire tests conducted in real-world warehouse conditions, for small, medium and large systems. The purpose of these tests is for several reasons:
- Test & understand how potential fires behave and progress in different sizes of AutoStore systems.
- Learn and minimize risks.
- Investigate and demonstrate the efficacy of sprinkler systems in limiting the spread of fire.
- Testing of specific protection options such as foam, hypoxic air, control mode, and early suppression fast response (ESFR) sprinklers to verify their effectiveness.
Is it possible to install a sprinkler system or other fire prevention system with AutoStore?
Yes, automated sprinkler and/or oxygen reduction systems can be installed with AutoStore. Recommendations for automated sprinkler systems are based on standards such as FM Global Data Sheets 8-34, NFPA13, EN12845 or VdS CEA 4001.
Can AutoStore be installed in earthquake zones?
Yes. AutoStore conducted seismic testing in the United States in January and February 2019 and Autostore systems are currently operational in earthquake zones such as Japan, the United States, and Italy.
There is no global or general approval or certification; however, Autostore partners manage compliance with local regulations or requirements as part of the normal implementation planning and intallation processes.